...quality.
For some reason, many engineering organizations think that quality assurance is below their dignity. This task is only given to an engineering wanna-be. This attitude is totally wrong.
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...HREF="footnode.html#114">gif
Many companies have not learned that quality is important. It is much easier to explain to a customer why there is a missing feature than to explain why the product does not work. A happy customer will remain loyal and wait for the next version.
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Ronald LeRoi Burback
Wed Jul 30 10:49:53 PDT 1997